YOUR FAMILY. YOUR PRIVACY.

Privacy

We collect what we need to run FamilyAtlas and explain what leaves your devices.

Early-access email list

We store the email you enter, your consent and confirmation dates. We email you only about early access and launch. You can unsubscribe from each email or contact support to request deletion.

Product events and diagnostics

FamilyAtlas receives limited product events on its own servers. Our apps, dashboard, linked browser extension and desktop agents support optional technical error reports with fixed error categories, software versions and fingerprints. Raw crash files and page content are not uploaded. No names, emails, content, URLs or locations belong in those payloads. Authentication links first-party records to the family for access control and deletion.

Your control

In app and dashboard versions that include it, use Settings > Privacy > Diagnostics and crash reports. The household preference applies to paired child devices too. Product events are retained for 14 months and first-party crash reports for 90 days. Deleting an account or household removes its corresponding reports.

Rollout status

Mobile error reporting is being prepared to send only cleaned reports to FamilyAtlas, not a third-party crash service. There is no third-party analytics SDK in the FamilyAtlas app. Google Analytics runs only on this public website and only after you accept analytics cookies. It uses its own cookie identifiers and technical connection data. It is never linked to your FamilyAtlas account. Use Cookie settings in the footer to withdraw consent. Event-level retention is two months; aggregated reports may remain longer.

Questions or deletion requests

Contact [email protected].