FamilyAtlas Support

Need help with FamilyAtlas? We are here to help with setup, your account and privacy requests.

Email support: [email protected]

Do not send passwords, verification codes, private keys or sensitive information about your child. Describe the problem, your device type and the app version.

Delete your account or data

You can request deletion without installing the app. Follow the account-deletion instructions in our privacy policy. We will verify ownership before acting. Account deletion does not cancel an App Store or Google Play subscription.

Account and data deletion

FamilyAtlas is not an emergency service. For immediate danger, contact local emergency services.